Shipping Policy

Last updated: September 29, 2026

Where we ship

We currently ship to addresses in the United States only.

Processing time

Orders are processed and shipped within 2 business days (Monday–Friday, excluding U.S. federal holidays). Orders placed after business hours or on weekends are processed the next business day.

Delivery time

Once shipped, orders are typically delivered within 5–8 business days. In total, most orders arrive within 7–10 business days of being placed. Delivery times are estimates and are not guaranteed; carrier delays, weather and peak seasons can occasionally add a few days.

Shipping rates

• Free standard shipping on every order to the United States — no minimum.

The final shipping cost is always shown at checkout before you pay.

Order tracking

As soon as your order ships, we'll email you a confirmation with a tracking number. Tracking may take up to 48 hours to show movement.

Address accuracy

Please double-check your shipping address at checkout. If you notice a mistake, email us at support@somaform.store as soon as possible — we can update the address only before the order ships. We're not responsible for orders delivered to an incorrect address provided at checkout.

Lost, stolen or damaged packages

If your tracking shows "delivered" but you haven't received your package, please check with neighbors and your local post office, then contact us within 14 days of the delivery date and we'll help open a claim with the carrier. If your order arrives damaged, email us within 7 days of delivery with your order number and photos, and we'll send a replacement or refund at no cost to you.

Questions

Email support@somaform.store or use our contact form. We usually reply within 1 business day.